| Coordination Without Hierarchy |
| Preface |
 | 1— Multiorganizational Systems |
| 2— Formal Failures and Informal Compensations |
| 3— The Problem of Interdependence |
| 4— Informal Coordinative Mechanisms |
| 5— The Fruits of Informal Coordination |
| 6— Factors Facilitating Informal Organization |
| 7— Informal Weaknesses and Formal Compensations |
 | 8— Coordination and Tradeoffs with Other Goals |
| • | Differences in Operating Environment |
| • | Consistency, Goal Displacement, and Institutionalization |
| • | Representation |
| • | Reliability |
| • | Conclusion |
| 9— Conclusion |
| 10— An Afterword |
| Appendix A— Abbreviations |
| Appendix B— Formal Structures and Responsibilities of the Major Bay Area Public Transit Operators |
| Appendix C— The Metropolitan Transportation Commission |
| Appendix D— The Regional Transit Association |
| Notes |
| Bibliography |
| Index |