This project would not have been possible without the cooperation of countless individuals in the public and private sectors. All of those listed in the appendix provided valuable information and were generous with their time. Hank Collins of Underwriters Labs and Don Mackay of the National Bureau of Standards were extraordinarily cooperative and deserve special thanks.
Friends and colleagues at the Graduate School of Public Policy at the University of California, Berkeley, provided assistance and encouragement of all sorts. I am grateful to Allan Sindler for arranging financial support from the Sloan Foundation, and to my fellow doctoral students for reading the roughest of drafts and providing encouraging criticisms. Glenn Shor and Fritzie Reisner were unusually helpful in both regards. I am also indebted to Martin Trow and Martin Shapiro for their service on my doctoral committee.
John Braithwaite and David Hemenway contributed thoughtful comments on early portions of this work, and Phil Harter was remarkably helpful at a surprising number of stages. I thank John Mendeloff for providing prompt, thorough, and fruitful comments about the entire manuscript in the style of our mutual dissertation advisor, Gene Bardach.
Many colleagues at Brown learned more than they ever wanted to know about grain elevators and woodstoves. Roger Cobb, Jim Morone, Mike Rich, Darrell West, and Alan Zuckerman provided useful sugges-
tions for improving the manuscript. I am particularly grateful to Tom Anton, director of the Taubman Center for Public Policy and American institutions at Brown, for his advice, encouragement, and support. Jason Grumet provided extraordinary assistance in the final stage of this project.
I am forever thankful to my parents for their generous support and genuine interest, and to Kathy Odean for just about everything else that helped make this book a reality.
Most of all, I want to thank Gene Bardach for providing the inspiration for this study, for carefully and critically reading the manuscript several times, and for lending the ideal combination of guidance and encouragement along the way.